[*] Polycom IP400

[Nabeel Jafferali]

I'm a certified Polycom reseller. Email me off-list.

Nabeel

> -----Original Message-----
> From: asterisk-bounces at muug.mb.ca [mailto:asterisk-bounces at muug.mb.ca] On
> Behalf Of Kevin D Scott
> Sent: April 7, 2006 5:18 AM
> To: asterisk at muug.mb.ca
> Subject: [*] Polycom IP400
> 
> Greetings,
> 
> Does anybody on here have experience with Polycom's IP400 phones?
> 
> I've got a 301, 400, and 500.  When first setting these phones up, I made
> the mistake offsetting all the phones to use the same FTP account, which
> caused the IP400 to download 3.1.3 of the BootRom and wipe out its SIP
> application files.
> 
> Does anybody have or know where to find a copy of SIP software 1.0.x?
> 
> I have tried all versions of 1.2.x, 1.3.x, 1.4.x, 1.5.x and 1.6.x that I
> can
> find.  A couple of them, the phone took, but would not boot with, but
> most,
> the phone would not download at all.
> 
> Polycom won't talk to me, as I am not a Certified Reseller/Installer, ect.
> 
> Can anybody assist?
> 
> 
> One other issue, probably simple, does anybody know of a place to set
> Asterisk to keep all SIP traffic going through it?  Due to SIP wanting to
> send the media stream from device to device, I'm having NAT issues (I
> think).  If dialing the 4 digit extension assonated with the phone from my
> LAN, call works fine.  If one of the phones is outside my LAN, the call
> will
> ring the phone, but dead air is heard on both sides.  If the outside
> phone,
> phones a DID mapped to a LAN phone, call is fine, and vice-versa.  My
> termination right now is done only via IAX for this reason.   My Asterisk
> box has 2 NIC's, one with a Public IP and one with a Private IP.  The
> outside phone is on a Private IP, DMZ'd.  This setting (to keep all SIP
> traffic going through my Asterisk box), I believe will also fix my IPKALL
> issue I'm having.   (nat=yes has no effect)
> 
> Thanks for your time and help,
> 
> Kevin
> 
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