[*] All of a sudden, Polycom takes a dump

John Lange john at johnlange.ca
Fri Aug 1 16:24:41 CDT 2008


I was just starting to get enthusiastic again about the Polycom phones
when they have inexplicable decided to slam the door shut again.

Back in the early Asterisk days, Polycom phones were one of the few SIP
compliant phones around. Unfortunately they refused to acknoledge the
existance of Asterisk and would not sell phones to anyone who was not
certified on one of their supported platforms. And of course Asterisk
wasn't one of them.

So you had to jump through all kinds of hoops if you wanted to get their
phones.

I for one refused to sell any Polycoms on this basis and instead tried
Grandstream, then Linksys and more recently Aastra phones.

Not that long ago I was enticed to take another look at Polycom and was
happy to see that times have changed. The new Polycom even counts
Asterisk as a certified platform and their phones are widely available.

Now they've gone and done something stupid.

They no long distribute firmware upgrades for their phones unless you
are a certified reseller.

What company in this day and age does not have firmware upgrades
available on their web site?

Goodbye Polycom, I hardly knew (the new) you.

-- 
John Lange
www.johnlange.ca




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