[RndTbl] Request Tracker
montanaq at gmail.com
Mon Sep 8 15:51:35 CDT 2008
Thanks for the info!
Unfortunately it's still not updating:
On Mon, Sep 8, 2008 at 1:06 PM, Adam Thompson <athompso at athompso.net> wrote:
> The docs indicate, as far as I recall, that you should not edit the existing
> pages directly, rather you should put a copy into a site-local directory
> (whose location escapes me at the moment, sorry) and make your changes
> there. And yes, apache (i.e.mod-perl) or any FastCGI handlers should be
> restarted after making changes. There's a configuration variable mentioned
> towards the end of the RT config file that is described as turning on a
> check for reloaded pages on every request, but also having a horrible
> performance impact. This might be adequate for what you're doing, I don't
> I know of one technique that you can use, if restarting the webserver is a
> problem because it's a production server - use a second HTTP server, even
> FastCGI's trivial http daemon mode, on a different port - and then configure
> the production webserver to reverse-proxy that set of pages to the other
> webserver (that's local). Two copies of apache work, or one copy of (say)
> apache, and one of lighttpd, or really any combination of a) a web server
> that supports reverse-proxying, and b) a web server that supports listening
> on 127.0.0.1:not_80. The second webserver can thus be restarted over and
> over again without impacting any other production services running on the
> primary web server.
> On Mon, Sep 8, 2008 at 12:25 PM, Montana Quiring <montanaq at gmail.com> wrote:
>> It looks like you're supposed to do something like this:
>> copy share/html/Ticket/Create.html to local/html/Ticket/Create.html
>> (recreating the directory structure)
>> I even tried copying all of share/html* to local/html
>> ...but alas, nothing gets updated.
>> Any advice, please?
>> On Mon, Sep 8, 2008 at 11:43 AM, Montana Quiring <montanaq at gmail.com>
>> > Hello,
>> > So far Request Tracker is working out well. Thanks for the
>> > suggestion/help.
>> > I would like to simplify the "Create a new ticket" page, so I've tried
>> > editing this file:
>> > share/html/Ticket/Create.html
>> > unfortunatly it seems to make no difference, and the page never
>> > changes when I view it in a web browser.
>> > Is this a Apache, or FastCGI caching problem?
>> > Suggestions, please?
>> > --
>> > -Montana
>> > My Netvibes page:
>> > http://www.netvibes.com/antikx#About_Montana
>> My Netvibes page:
>> Roundtable mailing list
>> Roundtable at muug.mb.ca
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