[RndTbl] Shaw blocking port 25 on business line

Hartmut W Sager hwsager at marityme.net
Fri Jan 24 14:18:06 CST 2020


Hi Gerald.  You really still need to press hard to talk to a biz techie at
Shaw who understands this stuff.  And then, notwithstanding the possibility
that your particular 24's are from their DHCP pool, you should press hard
to have them give you 183's, 184's, or such, which are unequivocally in
their "business customers" pool.  Otherwise, there's probably more trouble
in the future with something at their end considering you as "residential"
again.

Hartmut W Sager - Tel +1-204-339-8331


On Fri, 24 Jan 2020 at 07:05, Gerald Brandt <gbr at majentis.com> wrote:

> Hi Trevor,
>
>
> On 2020-01-24 2:47 a.m., Trevor Cordes wrote:
> >
> > Vijay is right.  My hunch you were on the DHCP address space is
> > confirmed by your 24.* address comment.  I have business customers on
> > Shaw static business and none of them have a 24.* address.  Most have
> > a 184.* address, like Vijay's.
> >
> > You should find out from Shaw what your static range is, and set your
> > firewall/router/whatever to use static and set the IP manually.  That's
> > what most of the setups I'm familiar with are doing.
> >
> > I think we've solved your problem!  Let us know...
>
> I had a 183 address from them and it all worked. When we went to their
> 600Mb/s service and asked for 8 static IPs, they gave me eight 24.109
> addresses (on two different subnets and gateways). I even asked them
> about that, and they said it wasn't the problem.
>
> I think I really need to verify the 24 address space isn't part of their
> DHCP list, even though they gave them to me as static.
>
> Gerald
>
>
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