[*] 10Mbit speed - Shaw QoS Fraud?
John Lange
john.lange at open-it.ca
Thu Sep 7 12:07:38 CDT 2006
I would have to agree. Its fraud.
"Shaw will provide a quality of service (QoS) feature that will enhance
these services"
Passive signal monitoring will not enhance these services therefore that
is clearly a deception.
Furthermore, the page explains in some detail how delay, packet loss,
and bandwidth shortfalls will have a negative impact on VoIP and states
that Shaw QOS is available to solve these problems.
What you have to understand about this page is its really a Shaw VoIP
attack ad masquerading as an advertisement for a QOS enhancement. You
are supposed to read it an go "oh, VoIP sucks without Shaw QOS. But if I
add QOS its going to cost me the same as Shaw Digital Phone so why don't
I just get Shaw Digital Phone?"
John
On Thu, 2006-09-07 at 11:42 -0500, Sean Walberg wrote:
> On 9/7/06, Bill Reid <billreid at shaw.ca> wrote:
> Sean Walberg wrote:
> > Fraud at worst, misleading at best.
>
> This certainly sounds like marketing spin.
>
> I disagree (and I'm sure Seth Godin would have an essay or two to
> write about this if I'm wrong).
>
> http://www.shaw.ca/en-ca/ProductsServices/Internet/ServiceEnhancement.htm
>
> clearly indicates that problem with third party VoIP providers (and
> VoIP in general) is of bandwidth contention and packet loss, which can
> be solved by purchasing the "Service Enhancement". If the product
> does nothing to solve these problems, as is suggested earlier in the
> thread(s), then it's a clear case of misrepresentation and not "spin".
> It would be no different if they claimed the service cured warts.
>
> Sean
>
>
>
>
> --
> Sean Walberg <sean at ertw.com> http://ertw.com/
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