[*] Wireless Portability - my painfull attempt

[Paul]

I've worked for Shaw doing digital phone support for a while and I've seen
this many times.
Ports will get rejected for something as simple as an extra period or space
in a name, resulting in another long delay.
There's also the few times where the port isn't recognized on the original
provider's network and calls from that network will fail while calls from
the receiving provider will go through fine.

-----Original Message-----
From: asterisk-bounces at muug.mb.ca [mailto:asterisk-bounces at muug.mb.ca] On
Behalf Of LES.NET (1996) INC.
Sent: Wednesday, April 25, 2007 6:48 PM
To: asterisk at muug.mb.ca
Subject: RE: [*] Wireless Portability - my painfull attempt

I have no idea.

Telus mucked up the port, and said they had to re-submit it, this was
thursday, and they said it would take 5-7 days to complete.

I can't go 5-7 days without an inbound phone service.

Its clear that they did not think through this business process.

Les
-- 
For Canada/USA DID's, Call +1.888.VOIP.DID
Leslie Bester
LES.NET (1996) INC.
TollFree: +1.866.944.0009
Winnipeg: +1.204.944.0009


> How about sending or receiving SMS on your cell.  Would I send it to
> 204272xxxx at telus or 204997xxxx at telus?  What about when you send an SMS to
> someone, what address do they see?  Have you even tested SMS yet?  It
> would
> be interesting to know the results...
>
> I have also sent in a request on March 16/07 to port my 2 MTS cell #'s to
> a
> PRI and 6 weeks later it still hasn't happened.  I sure hope when it does
> get moved that going the from Cell to PRI will be less trouble than you
> had
> with PRI to Cell.
>
> Dean
>
> -----Original Message-----
> From: asterisk-bounces at muug.mb.ca [mailto:asterisk-bounces at muug.mb.ca] On
> Behalf Of LES.NET (1996) INC.
> Sent: Wednesday, April 18, 2007 8:10 PM
> To: asterisk at muug.mb.ca
> Subject: [*] Wireless Portability - my painfull attempt
>
> Greetings all.
>
> I'm trying to port a DID off my PRI to Telus Mobility.
>
> The wireless folks did not think the whole procedure through very well.
>
> Here's what has happened:
>
> Called Telus to port a 204-272-XXXX DID to my Telus Cell Phone.
> This 204-272-XXXX number will replace my Telus 204-997-XXXX number.
> Basically, its a "Number Change".
>
> So, first attempt, got rejected for some 'unknown error'.  I called back 5
> days later, and this time it seems to of accepted the order.
>
> BUT! (here's the pain).   Now my inbound calls on my telus cell phone do
> not work.  And my outbound calls show up as 204-272-XXXX.
>
> I forget what term they gave this inconvenience..   Oh yeah... "MIXED
> SERVICE"
>
> This means that Inbound works on your old provider, and only outbound
> works on your current provider, until the port is complete.
>
> If its a wireless number, they say it can port in hours. (Meaning your
> cell phone is only dead for outbound, for hours).
>
> If its a landline number, they say it can take days...
>
> Of course, they didnt tell me this.
>
> As it stands, I can make calls with my cellphone, but cannot receive calls
> on my cellphone (on the new # or old #).
>
> Les
> --
> For Canada/USA DID's, Call +1.888.VOIP.DID
> Leslie Bester
> LES.NET (1996) INC.
> TollFree: +1.866.944.0009
> Winnipeg: +1.204.944.0009
>
>
>
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